Shubham Sonar

Author: Shubham

  • What is ServiceNow?

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    ServiceNow or the Now platform is much like Salesforce Cloud ‘Platform‘ when I look at it from a very high level. It helps you with some pre-built solutions and plugins for your enterprise IT business operations. The difference in their product journey is that ServiceNow started as an incidence/ticket management platform and Salesforce started as…

  • Cost of SOQL Queries

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    Note: This study is based on limited data available in Developer Org & discuss the points from an high level. In complex instance & large volume of data, one might see a difference in the observations. Before starting, let’s setup the environment. Head up to the Developer Console in Salesforce and toggle the Debug Levels…

  • Introducing Super Admin

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    Introduction Super Admin is a place for admin productivity. I am announcing here its first ‘Birth‘ release. In this birth release, I am also introducing KYU – “Know Your User” in same. KYU is a Tab/Item in Super Admin app, which enables admins to find SOME important information around any users in their Org with…

  • How to add button to LWC lightning-datatable?

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    In Salesforce, you get a LWC base component to display data in a tabular format. This based component provides various typeAttribute which can be used to configure the column fields in a user friendly way. In same you also get an option to provide row actions for each record/row in the data table. This is…

  • What is Salesforce Scheduler?

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    Salesforce Scheduler enables your business to allow customers/stakes book an appointment with your business experts. It’s an add-on license which uses Salesforce Industries Cloud, Sales Cloud and some of its own packaged objects behind the scene. A few example scenarios Salesforce provides a nice setup wizard which one can follow for the setup. However, we…

  • What is Salesforce Service Cloud Voice?

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    If you are looking for a friendly functional overview around Salesforce Service Cloud Voice, this article is for you. Get some black coffee without SUGAR. Terminologies 🥱 My goal here is to ensure that maximum people understand this article. To achieve this, I’ve included some old terminologies and background information to provide the necessary context.…

  • WWDC 2024 sets correct tone for generative AI in an under-confident way 🍏

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    Following are key highlights from WWDC 2024 keynote & my view around Apple Intelligence at the end. 🥽 VisionOS 2 📱iOS 18 🔊 Audio & Home ⌚️ WatchOS 11 ✍️ IPadOS 18 💻 MacOS Sequoia ⏳ Timelines 🪄 Apple Intelligence Apple prefers Personal Intelligence over Artificial Intelligence. Clean proposition – Apple Intelligence! Siri Writing tools…

  • First Impressions of Rust: A Newcomer’s Perspective

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    RUST programming language elevates System Programming needs, Reliability & make programming FAST. Fast as in Development, Distribution and Performance. I am writing this article in a developer hat. While, I was trying some simple initial concepts, I noted some pointers. It is an as-is dump of those notes. Let’ go! Conclusion Overall this language is…

  • How to read Parquet file format?

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    Be it Data analysis, Research, Data export/import, Big Data or ML, this article could be a great starting point for you to know about Parquet file format. What is Parquet? Parquet file format is created by Apache Foundation to efficiently store and operate big data (in their initial case for Hadoop ecosystem). It uses concepts…

  • Einstein Copilot – The Generative AI offering from Salesforce

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    I am going to touch some basic concepts around the offering, pricing and licensing details through this article.