Author: Shubham

  • What is Salesforce Service Cloud Voice?

    If you are looking for a friendly functional overview around Salesforce Service Cloud Voice, this article is for you. Get some black coffee without SUGAR. Terminologies πŸ₯± My goal here is to ensure that maximum people understand this article. To achieve this, I’ve included some old terminologies and background information to provide the necessary context.…

  • WWDC 2024 sets correct tone for generative AI in an under-confident way 🍏

    Following are key highlights from WWDC 2024 keynote & my view around Apple Intelligence at the end. πŸ₯½ VisionOS 2 πŸ“±iOS 18 πŸ”Š Audio & Home ⌚️ WatchOS 11 ✍️ IPadOS 18 πŸ’» MacOS Sequoia ⏳ Timelines πŸͺ„ Apple Intelligence Apple prefers Personal Intelligence over Artificial Intelligence. Clean proposition – Apple Intelligence! Siri Writing tools…

  • First Impressions of Rust: A Newcomer’s Perspective

    RUST programming language elevates System Programming needs, Reliability & make programming FAST. Fast as in Development, Distribution and Performance. I am writing this article in a developer hat. While, I was trying some simple initial concepts, I noted some pointers. It is an as-is dump of those notes. Let’ go! Conclusion Overall this language is…

  • How to read Parquet file format?

    Be it Data analysis, Research, Data export/import, Big Data or ML, this article could be a great starting point for you to know about Parquet file format. What is Parquet? Parquet file format is created by Apache Foundation to efficiently store and operate big data (in their initial case for Hadoop ecosystem). It uses concepts…

  • Agentforce – Salesforce GenAI assitant

    Here is a quick introduction about Agentforce

  • 🚨 Sudden spike in Google Analytics for no reason?

    If you are witnessing a sudden spike in your website traffic in GA dashboard without an event as per your knowledge, then its happening probably because of an unknown referral domain flooding/sending pings to your website for unethical/unknown intentions. Look at this graph for example: Check for session source / medium over time to find…

  • Should I move away from profile permissions?

    Move away from profile permissions and get along with permission sets.

  • How to create reports in Salesforce?

    A quick introduction about Salesforce reporting feature and how can you quickly use it for finding useful insights.

  • Salesforce release process

    Its very important to keep a check on release cycles with cloud platforms like Salesforce. Salesforce provides you with three seasonal releases every year which are combination of enhancement, addition & retirement of features. These changes are usually based on feedbacks from customer and huge Salesforce community+ they always try to respect the changing industry…