Shubham Sonar

Tag: Documentation

  • What is ServiceNow?

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    Shubham
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    ServiceNow or the Now platform is much like Salesforce Cloud ‘Platform‘ when I look at it from a very high level. It helps you with some pre-built solutions and plugins for your enterprise IT business operations. The difference in their product journey is that ServiceNow started as an incidence/ticket management platform and Salesforce started as…

  • Cost of SOQL Queries

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    Shubham
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    Note: This study is based on limited data available in Developer Org & discuss the points from an high level. In complex instance & large volume of data, one might see a difference in the observations. Before starting, let’s setup the environment. Head up to the Developer Console in Salesforce and toggle the Debug Levels…

  • What is Salesforce Scheduler?

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    Shubham
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    Salesforce Scheduler enables your business to allow customers/stakes book an appointment with your business experts. It’s an add-on license which uses Salesforce Industries Cloud, Sales Cloud and some of its own packaged objects behind the scene. A few example scenarios Salesforce provides a nice setup wizard which one can follow for the setup. However, we…

  • What is Salesforce Service Cloud Voice?

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    If you are looking for a friendly functional overview around Salesforce Service Cloud Voice, this article is for you. Get some black coffee without SUGAR. Terminologies 🥱 My goal here is to ensure that maximum people understand this article. To achieve this, I’ve included some old terminologies and background information to provide the necessary context.…

  • WWDC 2024 sets correct tone for generative AI in an under-confident way 🍏

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    Shubham
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    Following are key highlights from WWDC 2024 keynote & my view around Apple Intelligence at the end. 🥽 VisionOS 2 📱iOS 18 🔊 Audio & Home ⌚️ WatchOS 11 ✍️ IPadOS 18 💻 MacOS Sequoia ⏳ Timelines 🪄 Apple Intelligence Apple prefers Personal Intelligence over Artificial Intelligence. Clean proposition – Apple Intelligence! Siri Writing tools…

  • First Impressions of Rust: A Newcomer’s Perspective

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    Shubham
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    RUST programming language elevates System Programming needs, Reliability & make programming FAST. Fast as in Development, Distribution and Performance. I am writing this article in a developer hat. While, I was trying some simple initial concepts, I noted some pointers. It is an as-is dump of those notes. Let’ go! Conclusion Overall this language is…

  • How to read Parquet file format?

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    Shubham
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    Be it Data analysis, Research, Data export/import, Big Data or ML, this article could be a great starting point for you to know about Parquet file format. What is Parquet? Parquet file format is created by Apache Foundation to efficiently store and operate big data (in their initial case for Hadoop ecosystem). It uses concepts…

  • Einstein Copilot – The Generative AI offering from Salesforce

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    I am going to touch some basic concepts around the offering, pricing and licensing details through this article.

  • 🚨 Sudden spike in Google Analytics for no reason?

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    Shubham
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    If you are witnessing a sudden spike in your website traffic in GA dashboard without an event as per your knowledge, then its happening probably because of an unknown referral domain flooding/sending pings to your website for unethical/unknown intentions. Look at this graph for example: Check for session source / medium over time to find…

  • Should I move away from profile permissions?

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    Shubham
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    Move away from profile permissions and get along with permission sets.